V 3.1.0 (09/10/2025)

• Fix: Translations not loading.

V 3.0.9 (08/10/2025)

• New: Removed hosted translations from the plugin to comply with WordPress standards. Existing translations have been moved to the WordPress language directory to prevent any language display issues for current users. Users are now responsible for managing translations via the standard WordPress system (the latest .pot file is included in each release).

V 3.0.8 (16/04/2025)

• Fix: DataTables library updated to the latest version

V 3.0.7 (03/07/2024)

• New: Support for the new custom field type, Woo Subscription added

V 3.0.6 (22/02/2024)

• Fix: License activation process improvements

V 3.0.5 (07/12/2023)

• Fix: Agent assign not working for usergroup condition

V 3.0.4 (18/05/2023)

• New: Icon changes

V 3.0.3 (07/04/2023)

• New: Ticket conditions improvements. Now, you can add multiple AND and OR conditions in custom fields in email notifications, Assign agent rules, SLA, etc.

V 3.0.2 (23/11/2022)

• Fix: License activation error

V 2.0.4 (17/02/2020)

• Fix: Bug fixes
• Translation for Danish added

V 2.0.3 (08/01/2020)

• Fix: License issue fixed

V 3.0.2 (06/06/2019)

• Fix: License activation error

V 2.0.2 (06/06/2019)

• Showing multiple logs after creating a ticket

V 2.0.1 (17/04/2019)

• Condition improvements. Now you can add conditions for all possible custom fields (text based and options based)

V 2.0.0 (04/04/2019)

• SupportCandy 2.0.0 compatibility
• Fix : Not assigning all the agents if more than one rule satisfied

V 1.0.4 (15/11/2018)

• Tweak : Auto assign first agent that replies to unassigned ticket.
• Tweak : Translation for Japanese, Portugouse(Portugal), Spanish(Maxico), Spanish(Spain) added.

V 1.0.3 (19/10/2018)

• Tweak : Performance improvements

V 1.0.2

• Tweak : Translation for Dutch (Netherlands), Greek (Greece), Italian (Italy) added
• Fix : Licence issue fixed

V 1.0.1

• Tweak : Translation for French(France), German(Germany), Turkish(Turkey) added

V 1.0.0

• Initial Release