V 3.1.1 (21/11/2025)
- Fix: Fixed issue with ticket_url_plain macro not working
V 3.1.0 (09/10/2025)
- Fix: Translations not loading.
V 3.0.9 (08/10/2025)
- New: Removed hosted translations from the plugin to comply with WordPress standards. Existing translations have been moved to the WordPress language directory to prevent any language display issues for current users. Users are now responsible for managing translations via the standard WordPress system (the latest .pot file is included in each release).
V 3.0.8 (16/04/2025)
- Fix: DataTables library updated to the latest version
V 3.0.7 (22/02/2024)
- Fix: License activation process improvements
V 3.0.6 (07/12/2023)
- Fix: Removed uses of SQL_CALC_FOUND_ROWS, which is deprecated as of MySQL 8.0.17
V 3.0.5 (25/09/2023)
- Fix: Does not preserve new lines for canned replies in open ticket
V 3.0.4 (18/05/2023)
- Fix: Unable to add a canned reply
- Fix: Vulnerability fix
- Fix: Validation added
V 3.0.3 (23/11/2022)
- Fix: License activation error
V 3.0.2 (14/10/2022)
- New: Auto focus on search fields in popup
V 2.0.7 (04/03/2021)
- Tweak: Canned reply visibility added in canned reply list on the backend
V 2.0.6 (28/10/2020)
- Fix: Translation issues fixed
V 2.0.5 (11/08/2020)
- Fix: Shows only one canned reply for one category
- Fix: canned reply texommnies registered as public
V 2.0.4 (04/04/2020)
- Fix: Translation missing for popup titles
V 2.0.3 (17/02/2020)
- Fix: Give the different name for canned reply link and button
V 2.0.2 (08/01/2020)
- Fix: Does not show private canned replies after update
- Fix: License issue fixed
V 2.0.1 (06/06/2019)
- Fix : Translation issue fixed
V 2.0.0 (04/04/2019)
- Fix : Canned replies are publicly visible
V 1.0.4 (01/10/2018)
- Tweak : Translation for Dutch (Netherlands), Greek (Greece), Italian (Italy) added
- Fix : Licence issue fixed
V 1.0.3
- Tweak : Appearance compatible
V 1.0.2
- Tweak : Translation for French(France), German(Germany), Turkish(Turkey)
V 1.0.1
- Save canned reply button issue fixed
V 1.0.0