Private Credentials
Allows your customers to share sensitive information within the ticket.
Timer
Allows your agents to maintain time spent on an individual ticket.
Print Ticket
Add print ticket feature to SupportCandy using custom templates.
Schedule Tickets
Automatically create periodic tickets by set recurring time and information.
Automatic Close Tickets
Automatically close the ticket after x days of inactivity.
Satisfaction Survey
Collect customer feedback and rating for each ticket.
Canned Reply
Agents can save their reply and can be accessed in just few clicks in the future while replying the tickets.
Knowledgebase Integrations
Integrate one of the best tool Knowledgebase with SupportCandy support plugin for WordPress today and open the best knowledge base and other services.
Assign Agent Rules
Conditionally assign agents to new tickets automatically using set rules.
FAQ Integrations
Integrates popular FAQ plugins with SupportCandy WordPress Support Plugin for great FAQ and others.