V 3.1.4 (21/11/2025)

• New: Added Archive Ticket compatibility

V 3.1.3 (09/10/2025)

• Fix: Translations not loading.

V 3.1.2 (08/10/2025)

• New: Removed hosted translations from the plugin to comply with WordPress standards. Existing translations have been moved to the WordPress language directory to prevent any language display issues for current users. Users are now responsible for managing translations via the standard WordPress system (the latest .pot file is included in each release).

V 3.1.1 (19/09/2025)

• Fix: Ticket search by product type custom field not working

V 3.1.0 (14/11/2024)

• Fix: Values of conditional custom fields not clearing properly in the new ticket form

V 3.0.9 (03/07/2024)

• Fix: Plugin "Requires Plugins" header removed

V 3.0.8 (23/04/2024)

• New: Toggle button added for ticket widgets

V 3.0.7 (22/02/2024)

• Fix: License activation process improvements

V 3.0.6 (06/02/2024)

• New: UI improvements for customer profile

V 3.0.5 (25/08/2023)

• Fix: Show order details button for shop manager role
• Fix: Attachment links in notifications do not show for the attachment custom field
• Fix: Conditions are not working for custom fields

V 3.0.4 (18/05/2023)

• New: You now have the flexibility to customize the fields that will be compared during the ticket list search. This will improve the search speed.

V 3.0.3 (07/04/2023)

• New: Ticket conditions improvements. Now, you can add multiple AND and OR conditions in custom fields in email notifications, Assign agent rules, SLA, etc.
• Fix: Security fixes

V 3.0.2 (02/03/2023)

• Fix: Reports are not working on the latest chrome

V 3.0.1 (23/11/2022)

• Fix: License activation error

V 1.0.7 (28/12/2020)

• Fix: New Ticket button url setting not working

V 1.0.6 (11/08/2020)

• Tweak: Add link to EDD payment history

V 1.0.5 (14/05/2020)

• Fix: Not working if order id is random

V 1.0.4 (04/04/2020)

• Fix: Translation missing for popup titles

V 1.0.3 (17/02/2020)

• Fix: PHP warning fixed

V 1.0.2 (08/01/2020)

• Fix: License issue fixed

V 1.0.1 (09/10/2019)

• Fix: Throwing fatal error if SupportCandy plugin is disabled

V 1.0.0 (12/06/2019)

• Initial Release