Version 3.1.3 (23/04/2024)
- New: Filter added for customer rating report
- New: Export customer rating report in csv format
- New: Toggle button added for ticket widgets
Version 3.1.2 (22/02/2024)
- Fix: Dashboard improvements and fixes
- Fix: Delete and replace rating not working
- Fix: License activation process improvements
Version 3.1.1 (09/02/2024)
- Fix: Wrong ticket url on dashboard
Version 3.1.0 (06/02/2024)
- New: Compatibility with dashboard feature added
- New: UI improvements for customer profile
Version 3.0.9 (07/12/2023)
- Fix: Removed uses of SQL_CALC_FOUND_ROWS, which is deprecated as of MySQL 8.0.17
Version 3.0.8 (25/09/2023)
- Fix: Attachment links in notifications do not show for the attachment custom field
Version 3.0.7 (10/07/2023)
- Fix: Exclude blocked emails from automatic close email notifications.
Version 3.0.6 (18/05/2023)
- New: You now have the flexibility to customize the fields that will be compared during the ticket list search. This will improve the search speed.
- New: Custom field dates can be translate now
- Fix: Survey page error handling
- Fix: Hide survey widget for guests
- Fix: Vulnerability fix
- Fix: Validation added
Version 3.0.5 (07/04/2023)
- New: Ticket conditions improvements. Now, you can add multiple AND and OR conditions in custom fields in email notifications, Assign agent rules, SLA, etc.
- Fix: Security fixes
Version 3.0.4 (02/03/2023)
- Fix: Reports are not working on the latest chrome
Version 3.0.3 (16/01/2023)
- Fix: Sending survey emails to an already rated ticket.
Version 3.0.2 (23/11/2022)
- Fix: Survey links not showing correctly in the outlook
- Fix: Improvement in the email sending cron
- Fix: License activation error
Version 2.1.5 (23/03/2022)
- Fix: Sending survey emails to already rated tickets.
- Fix: Rating popup showing for already rated tickets.
Version 2.1.4 (05/01/2022)
- Fix: Compatibility with SupportCandy version 2.2.7
Version 2.1.3 (29/04/2021)
- Fix: Sending multiple rating emails
Version 2.1.2 (04/03/2021)
- Fix: Sending multiple customer feedback emails to admin
Version 2.1.1 (28/12/2020)
- New Feature: Setting to disable rating popup when a ticket is closed
- Fix: Guest users not able to submit more feedback
- Fix: Feedback form text improvement
Version 2.1.0 (11/08/2020)
- Fix: Sending survey link for deleted tickets
Version 2.0.9 (03/07/2020)
- Fix: Email sending preference not implemented
Version 2.0.8 (14/05/2020)
- Fix: Asking rating for deleted tickets
Version 2.0.7 (04/04/2020)
- Fix: Performance improvements
- Fix: Translation missing for popup titles
Version 2.0.6 (17/02/2020)
Version 2.0.5 (08/01/2020)
Version 2.0.4 (18/11/2019)
- New Feature: Bar chart report added
Version 2.0.3 (09/10/2019)
- New Feature: Emails will get send in the background which will improve the loading speed
Version 2.0.2 (30/08/2019)
- New Feature: Rating popup to accept rating from the customer (raised by user) on ticket close
- Language added: Czech, Persian, Finnish, Hebrew, Polish, Romanian(Romania), Russian, Chinese
Version 2.0.1 (01/08/2019)
- Fix: Conflict with Yoast SEO plugin
Version 2.0.0 (04/04/2019)
- SupportCandy 2.0.0 compatibility
Version 1.0.7 (08/01/2019)
- Tweak : Translation for Brazilien Portuguese, Spanish(Argentina) added
- Fix : Satisfaction survey page not showing description field
Version 1.0.6 (15/11/2018)
- Tweak : Translation for Japanese, Portugouse(Portugal), Spanish(Maxico), Spanish(Spain) added
- Fix : Survey links are not mobile responsive.
Version 1.0.5 (09/10/2018)
- Fix : Satisfaction survey notification email contains wrong information.
Version 1.0.4 (01/10/2018)
- Tweak : Translation for Dutch (Netherlands), Greek (Greece), Italian (Italy) added
- Fix : Licence issue fixed
Version 1.0.3
- Tweak : Re-order satisfaction survey widget in open ticket
- Tweak : Translation for Dutch (Netherlands) added
Version 1.0.2
- Tweak : Appearance compatible
Version 1.0.1
- Tweak : Translation for French(France), German(Germany), Turkish(Turkey)
- Fix : Survey option buttons do not apply css in email
Version 1.0.0