Version 3.1.2 (22/02/2024)

• Fix: Dashboard improvements and fixes
• Fix: Delete and replace rating not working
• Fix: License activation process improvements

Version 3.1.1 (09/02/2024)

• Fix: Wrong ticket url on dashboard

Version 3.1.0 (06/02/2024)

• New: Compatibility with dashboard feature added
• New: UI improvements for customer profile

Version 3.0.9 (07/12/2023)

• Fix: Removed uses of SQL_CALC_FOUND_ROWS, which is deprecated as of MySQL 8.0.17

Version 3.0.8 (25/09/2023)

• Fix: Attachment links in notifications do not show for the attachment custom field

Version 3.0.7 (10/07/2023)

• Fix: Exclude blocked emails from automatic close email notifications.

Version 3.0.6 (18/05/2023)

• New: You now have the flexibility to customize the fields that will be compared during the ticket list search. This will improve the search speed.
• New: Custom field dates can be translate now
• Fix: Survey page error handling
• Fix: Hide survey widget for guests
• Fix: Vulnerability fix
• Fix: Validation added

Version 3.0.5 (07/04/2023)

• New: Ticket conditions improvements. Now, you can add multiple AND and OR conditions in custom fields in email notifications, Assign agent rules, SLA, etc.
• Fix: Security fixes

Version 3.0.4 (02/03/2023)

• Fix: Reports are not working on the latest chrome

Version 3.0.3 (16/01/2023)

• Fix: Sending survey emails to an already rated ticket.

Version 3.0.2 (23/11/2022)

• Fix: Survey links not showing correctly in the outlook
• Fix: Improvement in the email sending cron
• Fix: License activation error

Version 2.1.5 (23/03/2022)

• Fix: Sending survey emails to already rated tickets.
• Fix: Rating popup showing for already rated tickets.

Version 2.1.4 (05/01/2022)

• Fix: Compatibility with SupportCandy version 2.2.7

Version 2.1.3 (29/04/2021)

• Fix: Sending multiple rating emails

Version 2.1.2 (04/03/2021)

• Fix: Sending multiple customer feedback emails to admin

Version 2.1.1 (28/12/2020)

• New Feature: Setting to disable rating popup when a ticket is closed
• Fix: Guest users not able to submit more feedback
• Fix: Feedback form text improvement

Version 2.1.0 (11/08/2020)

• Fix: Sending survey link for deleted tickets

Version 2.0.9 (03/07/2020)

• Fix: Email sending preference not implemented

Version 2.0.8 (14/05/2020)

• Fix: Asking rating for deleted tickets

Version 2.0.7 (04/04/2020)

• Fix: Performance improvements
• Fix: Translation missing for popup titles

Version 2.0.6 (17/02/2020)

• Fix: CSS fixes

Version 2.0.5 (08/01/2020)

• Fix: License issue fixed

Version 2.0.4 (18/11/2019)

• New Feature: Bar chart report added

Version 2.0.3 (09/10/2019)

• New Feature: Emails will get send in the background which will improve the loading speed

Version 2.0.2 (30/08/2019)

• New Feature: Rating popup to accept rating from the customer (raised by user) on ticket close
• Language added: Czech, Persian, Finnish, Hebrew, Polish, Romanian(Romania), Russian, Chinese

Version 2.0.1 (01/08/2019)

• Fix: Conflict with Yoast SEO plugin

Version 2.0.0 (04/04/2019)

• SupportCandy 2.0.0 compatibility

Version 1.0.7 (08/01/2019)

• Tweak : Translation for Brazilien Portuguese, Spanish(Argentina) added
• Fix : Satisfaction survey page not showing description field

Version 1.0.6 (15/11/2018)

• Tweak : Translation for Japanese, Portugouse(Portugal), Spanish(Maxico), Spanish(Spain) added
• Fix : Survey links are not mobile responsive.

Version 1.0.5 (09/10/2018)

• Fix : Satisfaction survey notification email contains wrong information.

Version 1.0.4 (01/10/2018)

• Tweak : Translation for Dutch (Netherlands), Greek (Greece), Italian (Italy) added
• Fix : Licence issue fixed

Version 1.0.3

• Tweak : Re-order satisfaction survey widget in open ticket
• Tweak : Translation for Dutch (Netherlands) added

Version 1.0.2

• Tweak : Appearance compatible

Version 1.0.1

• Tweak : Translation for French(France), German(Germany), Turkish(Turkey)
• Fix : Survey option buttons do not apply css in email

Version 1.0.0

• Initial release