V 3.1.5 (14/11/2024)

• Fix: Values of conditional custom fields not clearing properly in the new ticket form

V 3.1.4 (03/07/2024)

• New: Support for the new custom field type, Woo Subscription added

V 3.1.3 (23/04/2024)

• New: Toggle button added for ticket widgets

V 3.1.2 (22/02/2024)

• Fix: Dashboard improvements and fixes
• Fix: License activation process improvements

V 3.1.1 (06/02/2024)

• New: Compatibility with dashboard feature added

V 3.1.0 (07/12/2023)

• Fix: Removed uses of SQL_CALC_FOUND_ROWS, which is deprecated as of MySQL 8.0.17

V 3.0.9 (25/09/2023)

• New: Action added to see all tickets of the usergroup in the open ticket
• Fix: Attachment links in notifications do not show for the attachment custom field

V 3.0.8 (10/07/2023)

• New: Log added for usergroup change
• Fix: Unable to delete usergroup

V 3.0.7 (18/05/2023)

• New: You now have the flexibility to customize the fields that will be compared during the ticket list search. This will improve the search speed.
• New: Agent Role setting UI improvements
• Fix: Hide usergroup widget for guests
• Fix: Vulnerability fix

• New: Ticket conditions improvements. Now, you can add multiple AND and OR conditions in custom fields in email notifications, Assign agent rules, SLA, etc.
• Fix: Security fixes

V 3.0.5 (27/03/2023)

• New: Show usergroup members and custom fields in usergroup widget

V 3.0.4 (02/03/2023)

• Fix: Ticket usergroups does not changes when a ticket raised by is changed

V 3.0.3 (23/11/2022)

• New: License activation error

V 3.0.2 (03/10/2022)

• New: Setting added "Auto assign usergroups to new tickets"
• New: Setting added "Allow customers to modify usergroups of tickets"
• New: Setting added "Auto-fill usergroups in the ticket form"
• New: Agent role capability "Modify usergrouops" added
• New: Customer if allowed, can set usergroups to the ticket or keep it private

V 2.1.0 (29/04/2021)

• Fix: Usergroup information popup not showing on frontend

V 2.0.9 (04/03/2021)

• Tweak: Now add custom fields in usergroups
• Tweak: Show usergroup members in raised by widget

V 2.0.8 (28/12/2020)

• Tweak: Setting to enable, all users within a usergroup should be able to close a ticket, regardless of who created it.

V 2.0.7 (11/08/2020)

• Fix: Compatibility with Export add-on version 2.0.7

V 2.0.6 (04/04/2020)

• Fix: Performance improvements

V 2.0.5 (08/01/2020)

• Tweak: Usergroup condition added in assign agent rules so that agent can be assigned depending on which user group it came from.
• Fix: License issue fixed

V 2.0.4 (18/11/2019)

• Tweak: Disable change category option for the user while creating a ticket

V 2.0.3 (09/10/2019)

• Fix: Usergroup category not selected when a ticket is created via email piping

V 2.0.2 (30/08/2019)

• Tweak : Show usergroups of a user in the ticket list.
• Language added: Hebrew, Romanian(Romania), Russian

V 2.0.1 (06/06/2019)

• Tweak : You can add extra email addresses and usergroups to a ticket. All the notifications will be sent to added extra users.

V 2.0.0 (04/04/2019)

• SupportCandy 2.0.0 compatibility

V 1.0.4 (08/01/2019)

• Translation for Spanish(Spain), Spanish(Maxico), Japanes, Portuguese(Portugal), Brazilien Portuguese, Spanish(Argentina)
• Fix : Emails are not sending to usergroup members

V 1.0.3 (01/10/2018)

• Tweak :  Translation for Greek (Greece), Italian (Italy) added
• Fix : Licence issue fixed

V 1.0.2

• Tweak : Translation for Dutch (Netherlands) added
• Fix : Search user does not working in setting.

V 1.0.1

• Tweak : Translation for French(France), German(Germany), Turkish(Turkey)
• Tweak : Set default category for usergroup

V 1.0.0

• Initial Release