V 3.1.7 (14/11/2024)

• New: Option to open tickets in a new tab (use Ctrl+Click to open tickets in a separate tab)
• Fix: The ticket list does not load if the order not exists
• Fix: Values of conditional custom fields not clearing properly in the new ticket form

V 3.1.6 (03/07/2024)

• New: Check order notes in the order details popup
• New: A new custom field type, Woo Subscription added

V 3.1.5 (23/04/2024)

• New: Create a ticket after a new order
• New: Toggle button added for ticket widgets

V 3.1.4 (22/02/2024)

• Fix: Subscriptions are not showing on latest version of WooCommerce
• Fix: License activation process improvements

V 3.1.3 (06/02/2024)

• New: UI improvements for customer profile
• Fix: SupportCandy widget is not visible on the order details page
• Fix: SupportCandy widget does not work if an order is created by a guest user
• Fix: Order 'View More' button is not working

V 3.1.2 (25/09/2023)

• Fix: Show order details button for shop manager role
• Fix: Attachment links in notifications do not show for the attachment custom field
• Fix: Conditions are not working for custom fields
• Fix: Does not select a product by default on the product help tab

V 3.1.1 (10/07/2023)

• New: Help tab added on product page
• New: HPOS compatibility added

V 3.1.0 (18/05/2023)

• New: You now have the flexibility to customize the fields that will be compared during the ticket list search. This will improve the search speed.
• Fix: Unable to load ticket if subscription widget is enabled
• Fix: Hide Order custom field for guest users
• Fix: Help button enable/disable setting not working

V 3.0.9 (07/04/2023)

• New: Ticket conditions improvements. Now, you can add multiple AND and OR conditions in custom fields in email notifications, Assign agent rules, SLA, etc.
• Fix: Security fixes

V 3.0.8 (27/03/2023)

• Fix: Ticket form does not load if there are large number of products

V 3.0.7 (02/03/2023)

• Fix: Reports are not working on the latest chrome

V 3.0.6 (16/01/2023)

• Fix: Increased the number of results increased in Product custom field
• Fix: Order id not showing correctly for customer
• Fix: "Use woo dashboard as ticket URL" setting not working

V 3.0.5 (23/11/2022)

• Fix: License activation error
• Fix: Taxes are not showing correctly in order details popup

V 3.0.4 (14/10/2022)

• New: Help button added on product page
• Fix: Unable to open a ticket if the order is deleted
• Fix: Showing incorrect Subscription id

V 3.0.3 (22/08/2022)

• Fix: Incorrect order id

V 2.1.3 (23/03/2022)

• Tweak: Product does not preselect on the product page.

V 2.1.2 (29/04/2021)

• Tweak: Display support tab before logout in My Account section

V 2.1.1 (04/03/2021)

• Tweak: Compatibility with the setting added in the core plugin

V 2.1.0 (11/08/2020)

• Tweak: Send ticket creation notification after submitting ticket from woo order page
• Fix: Conflict with WooCommerce Sequential Order Numbers plugin

V 2.0.9 (03/07/2020)

• Fix: Translation issue fix for some strings

V 2.0.8 (04/04/2020)

• Fix: Not showing all woo products in woocommerce custom field
• Fix: Unable to create order from the order page
• Fix: Performance improvements
• Fix: Translation missing for popup titles

V 2.0.7 (17/02/2020)

• Tweak: Setting to create ticket URL to use Woocomerce My Account page support section
• Translation for Danish added

V 2.0.6 (08/01/2020)

• Tweak: Create a ticket from an order
• Tweak: Link added for product page macro
• Fix: Active subscription list not showing for the latest version of WooCommerce
• Fix: Incorrect order help link fixed
• Fix: Conflict with WooCommerce Sequential Order Numbers plugin

V 2.0.5 (09/10/2019)

• Fix: Product not selected for the support tab on the product page.

V 2.0.4 (30/08/2019)

• Fix: Width setting not applied on custom fields(woo-product, order) in create ticket form.
• Language added: Hebrew, Romanian(Romania), Russian

V 2.0.3 (01/08/2019)

• Fix: Woo-commerce custom fields are not showing in email piping rules

V 2.0.2 (06/06/2019)

• Tweak : Integration to WooCommerce Subscriptions addon. It will show Woocommerce subscription of the customer.

V 2.0.1 (17/04/2019)

• Tweak : Condition improvements. Now you can add conditions for all possible custom fields (text based and options based)
• Fix : Show customers order in create ticket form when agent creating ticket on behalf of customer.

V 2.0.0 (04/04/2019)

• SupportCandy version 2.0.0 compatibility

V 1.0.3 (08/01/2019)

• Tweak : Translation for Italian(Italy), Spanish(Argentina) added
• Tweak : Direct link to Woo order added in ticket widget for admin
• Fix : Showing incorrect order number in ticket widget

V 1.0.2 (15/11/2018)

• Tweak : Translation for Japanese, Portugouse(Portugal), Spanish(Maxico), Spanish(Spain), Portugouse(Brazil), Dutch(Netherlands) added
• Fix : Ticket log showing id's instead of product names
• Fix : Ticket log not showing updated names of custom fields of Woo Product/Woo Order type.

V 1.0.1 (19/10/2018)

• Fix : License issue fix

V 1.0.0 (06/10/2018)

• Initial Release