V 3.2.4 (21/11/2025)

• New: Added Archive Ticket compatibility
• Fix: Fixed issue where guest ticket orders were not displayed in the custom field

V 3.2.3 (09/10/2025)

• Fix: Translations not loading.

V 3.2.2 (08/10/2025)

• New: Removed hosted translations from the plugin to comply with WordPress standards. Existing translations have been moved to the WordPress language directory to prevent any language display issues for current users. Users are now responsible for managing translations via the standard WordPress system (the latest .pot file is included in each release).

V 3.2.1 (19/09/2025)

• Fix: Ticket search by product type custom field not working

V 3.2.0 (08/08/2025)

• New: Hooks added

V 3.1.9 (14/07/2025)

• Fix: Corrected total spent amount when multi-currency plugin is enabled
• New: New hook added

V 3.1.8 (16/04/2025)

• Fix: WooCommerce order data not displaying for guest user tickets

V 3.1.7 (14/11/2024)

• New: Option to open tickets in a new tab (use Ctrl+Click to open tickets in a separate tab)
• Fix: The ticket list does not load if the order not exists
• Fix: Values of conditional custom fields not clearing properly in the new ticket form

V 3.1.6 (03/07/2024)

• New: Check order notes in the order details popup
• New: A new custom field type, Woo Subscription added

V 3.1.5 (23/04/2024)

• New: Create a ticket after a new order
• New: Toggle button added for ticket widgets

V 3.1.4 (22/02/2024)

• Fix: Subscriptions are not showing on latest version of WooCommerce
• Fix: License activation process improvements

V 3.1.3 (06/02/2024)

• New: UI improvements for customer profile
• Fix: SupportCandy widget is not visible on the order details page
• Fix: SupportCandy widget does not work if an order is created by a guest user
• Fix: Order 'View More' button is not working

V 3.1.2 (25/09/2023)

• Fix: Show order details button for shop manager role
• Fix: Attachment links in notifications do not show for the attachment custom field
• Fix: Conditions are not working for custom fields
• Fix: Does not select a product by default on the product help tab

V 3.1.1 (10/07/2023)

• New: Help tab added on product page
• New: HPOS compatibility added

V 3.1.0 (18/05/2023)

• New: You now have the flexibility to customize the fields that will be compared during the ticket list search. This will improve the search speed.
• Fix: Unable to load ticket if subscription widget is enabled
• Fix: Hide Order custom field for guest users
• Fix: Help button enable/disable setting not working

V 3.0.9 (07/04/2023)

• New: Ticket conditions improvements. Now, you can add multiple AND and OR conditions in custom fields in email notifications, Assign agent rules, SLA, etc.
• Fix: Security fixes

V 3.0.8 (27/03/2023)

• Fix: Ticket form does not load if there are large number of products

V 3.0.7 (02/03/2023)

• Fix: Reports are not working on the latest chrome

V 3.0.6 (16/01/2023)

• Fix: Increased the number of results increased in Product custom field
• Fix: Order id not showing correctly for customer
• Fix: "Use woo dashboard as ticket URL" setting not working

V 3.0.5 (23/11/2022)

• Fix: License activation error
• Fix: Taxes are not showing correctly in order details popup

V 3.0.4 (14/10/2022)

• New: Help button added on product page
• Fix: Unable to open a ticket if the order is deleted
• Fix: Showing incorrect Subscription id

V 3.0.3 (22/08/2022)

• Fix: Incorrect order id

V 2.1.3 (23/03/2022)

• Tweak: Product does not preselect on the product page.

V 2.1.2 (29/04/2021)

• Tweak: Display support tab before logout in My Account section

V 2.1.1 (04/03/2021)

• Tweak: Compatibility with the setting added in the core plugin

V 2.1.0 (11/08/2020)

• Tweak: Send ticket creation notification after submitting ticket from woo order page
• Fix: Conflict with WooCommerce Sequential Order Numbers plugin

V 2.0.9 (03/07/2020)

• Fix: Translation issue fix for some strings

V 2.0.8 (04/04/2020)

• Fix: Not showing all woo products in woocommerce custom field
• Fix: Unable to create order from the order page
• Fix: Performance improvements
• Fix: Translation missing for popup titles

V 2.0.7 (17/02/2020)

• Tweak: Setting to create ticket URL to use Woocomerce My Account page support section
• Translation for Danish added

V 2.0.6 (08/01/2020)

• Tweak: Create a ticket from an order
• Tweak: Link added for product page macro
• Fix: Active subscription list not showing for the latest version of WooCommerce
• Fix: Incorrect order help link fixed
• Fix: Conflict with WooCommerce Sequential Order Numbers plugin

V 2.0.5 (09/10/2019)

• Fix: Product not selected for the support tab on the product page.

V 2.0.4 (30/08/2019)

• Fix: Width setting not applied on custom fields(woo-product, order) in create ticket form.
• Language added: Hebrew, Romanian(Romania), Russian

V 2.0.3 (01/08/2019)

• Fix: Woo-commerce custom fields are not showing in email piping rules

V 2.0.2 (06/06/2019)

• Tweak : Integration to WooCommerce Subscriptions addon. It will show Woocommerce subscription of the customer.

V 2.0.1 (17/04/2019)

• Tweak : Condition improvements. Now you can add conditions for all possible custom fields (text based and options based)
• Fix : Show customers order in create ticket form when agent creating ticket on behalf of customer.

V 2.0.0 (04/04/2019)

• SupportCandy version 2.0.0 compatibility

V 1.0.3 (08/01/2019)

• Tweak : Translation for Italian(Italy), Spanish(Argentina) added
• Tweak : Direct link to Woo order added in ticket widget for admin
• Fix : Showing incorrect order number in ticket widget

V 1.0.2 (15/11/2018)

• Tweak : Translation for Japanese, Portugouse(Portugal), Spanish(Maxico), Spanish(Spain), Portugouse(Brazil), Dutch(Netherlands) added
• Fix : Ticket log showing id's instead of product names
• Fix : Ticket log not showing updated names of custom fields of Woo Product/Woo Order type.

V 1.0.1 (19/10/2018)

• Fix : License issue fix

V 1.0.0 (06/10/2018)

• Initial Release