There is no limit to number of tickets can be created in our Free Version. You can create unlimited tickets from Front-End.
There nothing like per-agent charges as other third party support services. You can create Unlimited Agents to divide your workload of replying tickets.
100% ajax functionality allows it work fast and smooth.
Your visitors can create ticket without having user account on your site.
You can create many types of custom fields like text-fields, drop-down, textarea, etc.
You can attach any file along with your ticket description. Apart from this, there is custom field type attachment is available which you can use to create any number of attachment fields.
Need Custom Solution?
You may need some customization’s in SupportCandy to suit your requirement. You can discuss your requirement with us and we’ll provide estimate as soon as possible.
The Best Plug n Play Support Plugin
If you subscribe to a plan the support of the plugin is helping you and they listen to you. I had some suggestion and they put it on the updated version.
I’m using it now for one project but I have many ideas to use it out of the box.
Great stuff, plugin and service.
Thanks for developing such a nice plugin.
Excellent Support/help-desk plugin
Configurable, good looks, everything you need
Very responsive and easy to use
Gnyn Hopkins (@gsh1923)