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Support becomes easy!
Most easy yet powerful support ticket system for WordPress
Numbers does not lie…!
We are the most loved ticket system on WordPress!
Our free core product has everything you need to start complete helpdesk system on your website!
There is no limit to number of tickets your customer can create.
You can create Unlimited Agents to divide your workload of replying tickets.
12+ custom fields types will make it easier to collect information from your ticket form.
Your visitors can create ticket without having user account on your site.
Your agents can insert internal notes for himself or other agents within a ticket. These notes are not visible to the customer.
Your agents and customers can filter tickets either by text search or by custom fields. They can also save the filter for future use and save time of applying frequent filters again and again.
You can set countless email notification templates for any event with custom text, dynamic text replacement macros, custom recipients, conditions to match, etc.
You can create custom fields for ticket which can be set or viewed by only agents.
Create roles for your support staff with settings which ticket they can read, what actions they can take for which tickets, etc.
100% ajax functionality allows it work faster and saves you time of reloading whole page every time for every action.
Works well on multi-site network without any issues.
You can translate this in any language. WPML compatibility allows you to use multiple languages on same site.
Additional functionality, affordable prices!
Enhance your experience by purchasing a Bundle or individual add-ons.
Automatic Close Tickets
Everything in Free Pass
Assign Agent Rules
Agentgroups / Teams
Everything in Starter Bundle
Everything in Econom Bundle
Service Level Agreements (SLA)
Easy Digital Downloads Integration
Gravity Forms Integration
All Future Add-ons
Can I purchase individual Add-ons?
Absolutely. If you don’t see a bundle that fits your needs, or perhaps you’d like to add specific functionality to your business, purchase individual add-ons that meet your needs.
Do I have to purchase add-ons?
No. Add-ons are entirely optional but do help to dramatically extend the functionality of your Help-Desk.