Support becomes easy

World's most easy yet powerful support ticket system for WordPress.

Download Free

Core Features

Unlimited Tickets

There is no limit to number of tickets can be created in our Free Version. You can create unlimited tickets from Front-End.

Unlimited Agents

There nothing like per-agent charges as other third party support services. You can create Unlimited Agents to divide your workload of replying tickets.

Ajax functionality

100% ajax functionality allows it work fast and smooth.

Guest Tickets

Your visitors can create ticket without having user account on your site.

Custom Fields

You can create many types of custom fields like text-fields, drop-down, textarea, etc.

File Attachments

You can attach any file along with your ticket description. Apart from this, there is custom field type attachment is available which you can use to create any number of attachment fields.

Add-Ons

Need Custom Solution?

You may need some customization’s in SupportCandy to suit your requirement. You can discuss your requirement with us and we’ll provide estimate as soon as possible.

The Best Plug n Play Support Plugin

I was searching for several years a plugin like this. I never give up and suddenly I found SupportCandy. Like the name says: Support and sweet.
If you subscribe to a plan the support of the plugin is helping you and they listen to you. I had some suggestion and they put it on the updated version.
I’m using it now for one project but I have many ideas to use it out of the box.
Great stuff, plugin and service.
Thanks for developing such a nice plugin.

Omer(@soulkitchen)

5.0
2018-10-22T12:51:06+00:00

Omer(@soulkitchen)

I was searching for several years a plugin like this. I never give up and suddenly I found SupportCandy. Like the name says: Support and sweet. If you subscribe to a plan the support of the plugin is helping you and they listen to you. I had some suggestion and they put it on the updated version. I’m using it now for one project but I have many ideas to use it out of the box. Great stuff, plugin and service. Thanks for developing such a nice plugin.

Excellent Support/help-desk plugin

This is an excellent support plugin by an experienced developer with good insight into what makes for well organised, designed and powerful set of features for a robust help-desk plugin. Their support for the plugin is excellent. Keep up the good work.

Lifeischoice (@lifeischoice)

5.0
2018-10-22T12:47:11+00:00

Lifeischoice (@lifeischoice)

This is an excellent support plugin by an experienced developer with good insight into what makes for well organised, designed and powerful set of features for a robust help-desk plugin. Their support for the plugin is excellent. Keep up the good work.

Configurable, good looks, everything you need

Configurable with many options and settings. Good looks, easy to work with for the agent and the customer. Fast reply on questions and remarks from support. Everything and more you need for a help-desk.

5.0
2018-10-22T12:54:30+00:00
Configurable with many options and settings. Good looks, easy to work with for the agent and the customer. Fast reply on questions and remarks from support. Everything and more you need for a help-desk.

Very responsive and easy to use

This support tool is very good because it comes at a fixed price point and means that you can get a lifetime licence and things like email piping for a website very easily. I looked at lots of support options for my website, but this came out top by quite a long way indeed. The integration with some third-party plugins is useful for things like FAQ.

Gnyn Hopkins (@gsh1923)

5.0
2018-10-22T12:53:23+00:00

Gnyn Hopkins (@gsh1923)

This support tool is very good because it comes at a fixed price point and means that you can get a lifetime licence and things like email piping for a website very easily. I looked at lots of support options for my website, but this came out top by quite a long way indeed. The integration with some third-party plugins is useful for things like FAQ.
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