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As the name suggests, you can schedule tickets that will be created automatically for set recurrence. So, for example, you can schedule tickets for daily maintenance of your company premise, weekly backup of your website, etc., and your team will make sure these tickets are closed.

How does it work?

  • Administrator schedule ticket with recurring time and ticket information.
  • Tickets are created automatically at the set time.
  • Your team will make sure these tickets are closed.

Recurrence period

There are four recurrence periods are available:

  1. Daily
  2. Weekly
  3. Monthly
  4. Yearly

Every recurrence period has a different setting which you can see in the screenshots. Below are a few examples of recurrence:

  • Every x day
  • Every x working day
  • Every x week on Monday, Wednesday, and Friday
  • Every x month on day y
  • Every x month on the Second Friday
  • Every x year on day y of month z
  • Every x year on the Second Friday of January

Starts on

You can set the start date on which it will begin to create tickets in the scheduled ticket.

Ends on

There are three ways you can set when the scheduled ticket ends:

  1. No end date
  2. End after x times
  3. End date

Screenshots

SupportCandy – Schedule Tickets

Billed yearly, until canceled.

Support and updates are subject to an active license.

Details and compatibility

Current Version

3.0.2

Minimum WordPress Version

5.6

Minimum PHP Version

7.4

Questions?

Please create a ticket if you still have any further queries about this product. We’ll get back within 24 hours, if not early.