Frequently Asked Questions (FAQs)

To remove the “Insert Macro” option, please add the below custom CSS code in your theme’s customize setting. For this, please go to Dashboard > Appearance > Themes > Customize > Additional CSS. 

.wpsc-editor-actions span:nth-child(2){display:none; !important}

Please add the below custom CSS code in your theme’s customize setting. For this, please go to Dashboard > Appearance > Themes > Customize > Additional CSS. Please note, this will affect only the frontend, to change the CSS in the backend you need to use the “Simple Custom CSS and JS” plugin. 

.wpsc-thread.reply.agent{
background-color: antiquewhite;
padding: 5px;
border: 1px;
border: solid;
}

.wpsc-thread.reply.customer{
background-color: #d7fadb;
padding: 5px;
border: 1px;
border: solid;
}

Please add the below custom CSS code in your theme’s customize setting. For this, please go to Dashboard > Appearance > Themes > Customize > Additional CSS.

.wpsc-filter {
display: none;
}

Please add the below custom CSS code in your theme’s customize setting. For this, please go to Dashboard > Appearance > Themes > Customize > Additional CSS.

.wpsc-tickets-nav.log-out {
display: none;
}