Landing Page - SupportCandy

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Your customers

Are your customers facing these kinds of issues when they are installing different customer support plugins? And if they are losing customers and customer relationships because of it.

And many more such issues. Are you able to give your customers satisfactory customer support in such circumstances?

You have tried a lot to train your CRM team and yet your customers are not satisfied. You have tried many customer support Plugins for WordPress but some are too complex, some are too costly, some have customization limitations, some have performance issues and some even have compatibility concerns.

If all the above things are true and if you are looking for some help then we have the best solution to it. A customer support plugin for WordPress that will skyrocket your customer support and make your customers super loyal to your brand.

10,000+

entrepreneurs have trusted and installed this solution

2,50,000+

entrepreneurs have downloaded this solution.

4.9 / 5 Stars

And all of them have rated it

This most preferred and referred WordPress Customer Support Plugin is SupportCandy.

Features and their Benefits

We have customized some of the best features covering various aspects like the WordPress ticketing system plugin, ticket filtering, and more that will help you build meaningful, long-term bonds making them more loyal to you. Let us look into each of these briefly.

Truly self-hosted, without any restriction

Now you do not need to worry about per-agent/month cost as you scale. SupportCandy does not restrict the number of agents or tickets you can host. You hold control of your data on your WordPress database.

More information, more flexibility

SupportCandy has over 15 custom field types like Textfield, Dropdown, Date, etc., which can be used to add custom fields on top of the default ones. We offer three different kinds of custom fields:

Ticket fields – Add custom fields for a ticket that are visible to the customer.
Agentonly fields – Special custom fields for tickets only agents can set for internal use.
Customer fields – Custom fields for a customer profile. You can decide whether or not to allow customers to view or edit these fields.

Keep others in a loop using private notes

Your team can submit private notes within tickets that are only accessible to support agents.

Advanced ticket filtering

Along with default filter headers like All, Unresolved, Mine, Deleted, etc., you can filter tickets the way you want. In addition, filters can be saved to be used later use.

Real-time email notifications

SupportCandy allows you to create several email notification templates for triggers such as a new ticket, ticket reply, change status, etc. In addition, you can add conditions to these email templates, which will only notify if the given conditions are satisfied.

REST API

Streamline your application connectivity with our top-of-the-line, industry-standard REST APIs, designed with the highest level of security measures to ensure your data remains safe and protected.

See what some of our customers say about us

For a self-hosted WordPress support ticket system, there quite simply isn't anything else close to Supportcandy in terms of it's reliability, flexibility, and customisation potential. It also makes a good option for those wanting to keep personal data on their own servers for GDPR purposes.

Very happy about my experience using SupportCandy. As a first time implementing a help desk system, every request from our client was already covered in advance by SupportCandy team. Highly recommended.

I am expecting a bit more logic behind some functionalities and some more features that should have been present by now. But they are for 5 ⭐ in terms of how the system works and definitely 5+⭐ for the support and timely replies to the support requests! I recommend it!

After working with the free version for more than a year. I decided to purchase the Pro plan extensions. It’s very good, I will continue using it. Worth every penny

. Supportcandy integrates perfectly with wordpress and provides a configurable frontend for our employees and a well structured backend for the agents. Whenever a problem occurs the supportcandy support answers quick and helpfull. Thank you…great job!

The plugin itself works very well. We had met with some small issues and their support team is so professional to solve our issues in days. Highly recommended.

Apart from the above-mentioned features, there are many bonus features that make us the best in the market. Take a look at these..

Easy to use: Intuitive interface and user-friendly design make navigating and utilizing the WordPress customer support plugin effortless, even for users with limited technical expertise.
Price: Competitive pricing options ensure that the WordPress customer support plugin provides exceptional value for businesses of all sizes, without compromising on quality and functionality.
Features: A comprehensive range of features, including ticketing system, knowledge base, reporting, and more, empowers businesses to provide exceptional customer support and streamline their processes.
Performance: The WordPress customer support plugin delivers high performance, ensuring fast loading times, efficient ticket management, and smooth user experience, even during peak support periods.

Plugin Compatibility: Seamless integration with other WordPress plugins allows for enhanced functionality and the ability to customize and expand the capabilities of the customer support system.
Customization: Extensive customization options enable businesses to tailor the WordPress customer support plugin to their specific requirements, including branding, support forms, ticket statuses, and more.
Our Support: Dedicated and responsive support from the plugin's team ensures that businesses receive timely assistance, guidance, and resolutions for any issues or inquiries related to the WordPress customer support plugin.

Yearly

Lifetime

$ 79 Billed yearly, until cancelled

1 Site License
1 Year Plugin Updates
1 Year Priority Support
All Extensions Included
All Integrations Included

$ 149 Billed yearly, until cancelled

5 Site License
1 Year Plugin Updates
1 Year Priority Support
All Extensions Included
All Integrations Included

Popular

$ 299 Billed yearly, until cancelled

20 Site License
1 Year Plugin Updates
1 Year Priority Support
All Extensions Included
All Integrations Included

$ 199

1 Site License
Lifetime Plugin Updates
Lifetime Priority Support
All Extensions Included
All Integrations Included

$ 399

5 Site License
Lifetime Plugin Updates
Lifetime Priority Support
All Extensions Included
All Integrations Included

Popular

$ 799

20 Site License
Lifetime Plugin Updates
Lifetime Priority Support
All Extensions Included
All Integrations Included

The 3 super packages

Your business, your needs and your budget are not same as others so how can we give you the same packages. Here are our 3 Specifically designed So whether you are an individual and need Support Candy for personal uses or a professional or an agency, you can compare and choose the plan that fits you the best.

30-day Money Back Guarantee

Try it for 30 days, and if you don’t like it, just send us a message, and we will return your money.