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Your customers

Are your customers facing these kinds of issues when they are installing different customer support plugins? And if they are losing customers and customer relationships because of it.

Technical issues

Face regular technical issues while using WordPress, such as theme conflicts, plugin errors, or website downtime.

Needs Guidance

Often need guidance on how to set up their website, customize themes, or configure plugins.

Plugin Conflicts

Sometimes face conflicts when using multiple plugins together and compatibility issues.

Update issues

Face challenges with WordPress regularly releasing updates and new versions.

And many more such issues. Are you able to give your customers satisfactory customer support in such circumstances?

You have tried a lot to train your CRM  team and yet your customers are not satisfied. You have tried many customer support Plugins for WordPress but some are too complex, some are too costly, some have customization limitations, some have performance issues and some even have compatibility concerns.

If all the above things are true and if you are looking for some help then we have the best solution to it. A customer support plugin for WordPress that will skyrocket your customer support and make your customers super loyal to your brand.

10,000+

entrepreneurs have trusted and installed this solution

2,50,000+

entrepreneurs have downloaded this solution.

4.9 / 5 Stars

And all of them have rated it

This most preferred and referred WordPress Customer Support Plugin is SupportCandy.

Features and their Benefits

We have customized some of the best features covering various aspects like the WordPress ticketing system plugin, ticket filtering, and more that will help you build meaningful, long-term bonds making them more loyal to you. Let us look into each of these briefly.

supportcandy ticket list

Truly self-hosted, without any restriction

Now you do not need to worry about per-agent/month cost as you scale. SupportCandy does not restrict the number of agents or tickets you can host. You hold control of your data on your WordPress database.

More information, more flexibility

SupportCandy has over 15 custom field types like Textfield, Dropdown, Date, etc., which can be used to add custom fields on top of the default ones. We offer three different kinds of custom fields:

  1. Ticket fields – Add custom fields for a ticket that are visible to the customer.
  2. Agentonly fields – Special custom fields for tickets only agents can set for internal use.
  3. Customer fields – Custom fields for a customer profile. You can decide whether or not to allow customers to view or edit these fields.
SupportCandy Ticket Fields
SupportCandy Private Notes

Keep others in a loop using private notes

Your team can submit private notes within tickets that are only accessible to support agents.

Advanced ticket filtering

Along with default filter headers like All, Unresolved, Mine, Deleted, etc., you can filter tickets the way you want. In addition, filters can be saved to be used later use.

SupportCandy custom-filter
SupportCandy email-notifications

Real-time email notifications

SupportCandy allows you to create several email notification templates for triggers such as a new ticket, ticket reply, change status, etc. In addition, you can add conditions to these email templates, which will only notify if the given conditions are satisfied.

REST API

Streamline your application connectivity with our top-of-the-line, industry-standard REST APIs, designed with the highest level of security measures to ensure your data remains safe and protected.

SupportCandy rest-api

See what some of our customers say about us

Why Choose Us?

Apart from the above-mentioned features, there are many bonus features that make us the best in the market. Take a look at these..

Yearly
Lifetime

Personal

$ 79 Billed yearly, until cancelled
  • 1 Site License
  • 1 Year Plugin Updates
  • 1 Year Priority Support
  • All Extensions Included
  • All Integrations Included

Professional

$ 149 Billed yearly, until cancelled
  • 5 Site License
  • 1 Year Plugin Updates
  • 1 Year Priority Support
  • All Extensions Included
  • All Integrations Included
Popular

Agency

$ 299 Billed yearly, until cancelled
  • 20 Site License
  • 1 Year Plugin Updates
  • 1 Year Priority Support
  • All Extensions Included
  • All Integrations Included

Personal

$ 199
  • 1 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included

Professional

$ 399
  • 5 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included
Popular

Agency

$ 799
  • 20 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included

The 3 super packages

Your business, your needs and your budget are not same as others so how can we give you the same packages. Here are our 3 Specifically designed So whether you are an individual and need Support Candy for personal uses or a professional or an agency, you can compare and choose the plan that fits you the best.

30-day Money Back Guarantee

Try it for 30 days, and if you don’t like it, just send us a message, and we will return your money.

Simple, straight forward pricing.

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Simple, straight forward pricing.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Simple, straight forward pricing.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Simple, straight forward pricing.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Simple, straight forward pricing.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Simple, straight forward pricing.

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Integrate your favorite tools!

This most preferred and referred WordPress Customer Support Plugin is SupportCandy.