Slack Integration

Get instant notifications to your Slack Channel and respond directly from Slack thread replies. Connect your Slack channel with SupportCandy WordPress Support Plugin so seamlessly for direct response from Slack.

Real-time notifications

Get real-time notifications in your Slack Channel as soon as a customer submits a ticket or replies to the ticket.

Instant reply from Slack

Your team members can add instant replies directly from Slack. In addition, you can associate Slack users with your agents. If no match is found, the Fallback agent is used to post a response.

Redirect to Ticket URL

Access the ticket in just one click in your support portal. Ticket URL is embedded in each notification you receive from SupportCandy.

Incoming Slack API Security

SupportCandy uses Slack’s gold standard API verification process for incoming webhook calls from Slack. This ensures the webhook is being called from Slack and not from any hacker.

3.0.2

Current Version

5.6

Minimum WordPress Version

7.4

Minimum PHP Version

Simple, straight forward pricing.

Explore the pricing options for SupportCandy plugin, offering competitive rates for exceptional customer support. Take advantage of our SupportCandy pricing plans and enjoy a 14-day money back guarantee for a risk-free experience

Yearly

Lifetime

$ 79 Billed yearly, until cancelled

1 Site License
1 Year Plugin Updates
1 Year Priority Support
All Extensions Included
All Integrations Included

$ 149 Billed yearly, until cancelled

5 Site License
1 Year Plugin Updates
1 Year Priority Support
All Extensions Included
All Integrations Included

Popular

$ 299 Billed yearly, until cancelled

20 Site License
1 Year Plugin Updates
1 Year Priority Support
All Extensions Included
All Integrations Included

$ 249

1 Site License
Lifetime Plugin Updates
Lifetime Priority Support
All Extensions Included
All Integrations Included

$ 499

5 Site License
Lifetime Plugin Updates
Lifetime Priority Support
All Extensions Included
All Integrations Included