Usergroups (Company)

You can create group of users or company so that supervisor of the company can manage all tickets created by the group members.

If you deal with a company or organization and tickets are created by employees of that organization, you need to identify from which company or group this ticket has been made. This add-on allows you to create a group of users and functionalities around it.

How does it work?

  • You need to set up usergroups with members and supervisors.
  • Supervisors can manage tickets created by the group members.
  • Members, if allowed, can decide to create private tickets or which usergroup the ticket is being created for.
  • Agents, if allowed, can modify the usergroup of the ticket.
  • You can create custom fields for usergroups to store more information like phone numbers, addresses, websites, etc.
  • Finally, you can show usergroups in the ticket list and filter the tickets using usergroups.

Screenshots

3.1.2

Current Version

5.6

Minimum WordPress Version

7.4

Minimum PHP Version

Simple, straight forward pricing.

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$ 79 Billed yearly, until cancelled
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$ 149 Billed yearly, until cancelled
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Agency

$ 299 Billed yearly, until cancelled
  • 20 Site License
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Personal

$ 249
  • 1 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included

Professional

$ 499
  • 5 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included
Popular

Agency

$ 999
  • 20 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included