Docs - SupportCandy

Last Updated: October 17, 2024

Custom Fields

5 articles

Last Updated: March 25, 2024

Customer

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Ticket List

6 articles

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Dashboard

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Email Notifications

5 articles

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Settings

10 articles

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Miscellaneous Settings

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Rest API

11 articles

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Ticket Tags

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Email Piping

10 articles

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SLA (Service Level Agreement)

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Assign agent rules

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Schedule Tickets

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Satisfaction Survey

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Agentgroups

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Usergroups

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Canned Reply

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Automatic Close Tickets

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Timer

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Export Tickets

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Reports

6 articles

Last Updated: August 31, 2023

Private credentials

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Print Ticket

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Woocommerce Integration

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EDD Integration

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Gravity Forms Integration

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FAQ Integrations

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Knowledgebase Integrations

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Integrations

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Workflow/Automations

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LMS

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Agent Collision

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Webhook

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Email Marketing Tool Integration