Getting Started

11 articles

Last Updated: October 17, 2024

Support Agents

2 articles

Last Updated: October 17, 2024

Custom Fields

5 articles

Last Updated: December 6, 2024

Customer

3 articles

Last Updated: December 13, 2024

Ticket List

6 articles

Last Updated: December 12, 2024

Dashboard

3 articles

Last Updated: December 13, 2024

Email Notifications

5 articles

Last Updated: December 13, 2024

Settings

10 articles

Last Updated: February 9, 2024

Miscellaneous Settings

4 articles

Last Updated: April 26, 2024

Rest API

11 articles

Last Updated: February 5, 2024

Ticket Tags

3 articles

Last Updated: October 4, 2023

Email Piping

10 articles

Last Updated: August 2, 2024

SLA (Service Level Agreement)

4 articles

Last Updated: May 5, 2023

Assign agent rules

2 articles

Last Updated: May 5, 2023

Schedule Tickets

2 articles

Last Updated: May 5, 2023

Satisfaction Survey

4 articles

Last Updated: February 12, 2024

Agentgroups

2 articles

Last Updated: May 5, 2023

Usergroups

4 articles

Last Updated: March 25, 2024

Canned Reply

2 articles

Last Updated: May 5, 2023

Automatic Close Tickets

2 articles

Last Updated: May 5, 2023

Timer

2 articles

Last Updated: May 5, 2023

Export Tickets

2 articles

Last Updated: May 5, 2023

Reports

6 articles

Last Updated: August 31, 2023

Private credentials

1 article

Last Updated: May 5, 2023

Print Ticket

2 articles

Last Updated: May 5, 2023

Woocommerce Integration

3 articles

Last Updated: August 31, 2023

EDD Integration

2 articles

Last Updated: May 5, 2023

Gravity Forms Integration

1 article

Last Updated: December 26, 2023

FAQ Integrations

1 article

Last Updated: March 15, 2023

Knowledgebase Integrations

1 article

Last Updated: March 15, 2023

Integrations

1 article

Last Updated: December 26, 2023

Workflow/Automations

3 articles

Last Updated: July 10, 2023

LMS

3 articles

Last Updated: October 2, 2023

Agent Collision

1 article

Last Updated: October 3, 2023

Webhook

2 articles

Last Updated: February 6, 2024

Email Marketing Tool Integration

4 articles

Last Updated: January 8, 2024

Productivity Suite

6 articles

Last Updated: July 3, 2024