Docs - SupportCandy

Last Updated: July 27, 2026

Customer

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Custom Fields

5 articles

Last Updated: July 27, 2026

Archive Tickets

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Dashboard

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Ticket List

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Email Notifications

5 articles

Last Updated: August 13, 2026

Settings

10 articles

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Miscellaneous Settings

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Email Piping

10 articles

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Ticket Tags

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AI Assistant

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AI Chatbot

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Workflow/Automations

Last Updated: August 17, 2026

Satisfaction Survey

Last Updated: August 18, 2026

Woocommerce Integration

Last Updated: August 17, 2026

Productivity Suite

7 articles

Last Updated: August 18, 2026

Canned Reply

Last Updated: August 14, 2026

Reports

Last Updated: August 18, 2026

Export Tickets

Last Updated: August 18, 2026

SLA (Service Level Agreement)

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Print Ticket

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Agentgroups

Last Updated: August 18, 2026

Usergroups

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Assign agent rules

Last Updated: December 31, 2024

Schedule Tickets

Last Updated: July 21, 2025

Automatic Close Tickets

Last Updated: December 31, 2024

Timer

Last Updated: January 2, 2025

Private credentials

Last Updated: January 2, 2025

EDD Integration

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Gravity Forms Integration

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FAQ Integrations

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Knowledgebase Integrations

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Slack Integrations

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LMS

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Email Marketing Tool Integration

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Features & How It Works

Last Updated: May 26, 2026

Rest API

13 articles

Last Updated: May 26, 2026

Webhook