Getting Started

11 articles

Support Agents

2 articles

Custom Fields

5 articles

Ticket List

6 articles

Email Notifications

5 articles

Settings

10 articles

Miscellaneous Settings

4 articles

Rest API

11 articles

Ticket Tags

3 articles

Email Piping

9 articles

SLA (Service Level Agreement)

4 articles

Assign agent rules

2 articles

Schedule Tickets

2 articles

Satisfaction Survey

4 articles

Agentgroups

2 articles

Usergroups

4 articles

Canned Reply

2 articles

Automatic Close Tickets

2 articles

Timer

2 articles

Export Tickets

2 articles

Reports

6 articles

Private credentials

1 article

Print Ticket

2 articles

Woocommerce Integration

3 articles

EDD Integration

2 articles

Gravity Forms Integration

1 article

FAQ Integrations

1 article

Knowledgebase Integrations

1 article

Integrations

1 article

Workflow/Automations

3 articles

LMS

3 articles

Agent Collision

1 article