Productivity Suite
The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively.
Email Marketing Tools Integration
Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse. Subscribe users during registration or ticket creation, and personalize interactions with subscriber tags. Streamline communication for a superior customer experience.
Webhooks
Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent assignments. Tailor your support experience with dynamic, customizable alerts.
LMS Integration
Integrates popular LMS plugins to SupportCandy.
Workflows
Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.
Slack Integration
Get instant notifications to your Slack Channel and respond directly from Slack thread replies. Connect your Slack channel with SupportCandy WordPress Support Plugin so seamlessly for direct response from Slack.
Private Credentials
Allows your customers to share sensitive information within the ticket.
Gravity Forms
Integrate one of the best tools like Gravity Forms with SupportCandy support plugin for wordpress and it allows for the creation of multiple ticket forms.
Timer
Allows your agents to maintain time spent on an individual ticket.
Print Ticket
Add print ticket feature to SupportCandy using custom templates.