Print Ticket

Add print ticket feature to SupportCandy using custom templates.

Canned Reply

Agents can save their reply and can be accessed in just few clicks in the future while replying the tickets.

Assign Agent Rules

Conditionally assign agents to new tickets automatically using set rules.

Export Tickets

Export tickets in CSV format as per current filter from ticket list page.

Agentgroups (Teams)

You can create groups of agents to whom you can assign tickets to just like individual agents.