Easy Digital Downloads
The integration of Easy Digital Downloads with Support Candy Plugin helps in to allow your customers to choose orders and products within the ticket form. Also, allows your agents to view customer orders within the ticket.
WooCommerce
Through linking WooCommerce with Support Candy plugin it allows your customers to choose orders and products within the ticket form. Also, allows your agents to view customer orders within the ticket.
Reports
Measure and improve efficiency of your support using our advanced reporting.
Schedule Tickets
Automatically create periodic tickets by set recurring time and information.
Automatic Close Tickets
Automatically close the ticket after x days of inactivity.
Satisfaction Survey
Collect customer feedback and rating for each ticket.
Canned Reply
Agents can save their reply and can be accessed in just few clicks in the future while replying the tickets.
Knowledgebase Integrations
Integrate one of the best tool Knowledgebase with SupportCandy support plugin for WordPress today and open the best knowledge base and other services.
Assign Agent Rules
Conditionally assign agents to new tickets automatically using set rules.
FAQ Integrations
Integrates popular FAQ plugins with SupportCandy WordPress Support Plugin for great FAQ and others.