Reports
Measure and improve efficiency of your support using our advanced reporting.
SupportCandy – Paid Customization
Schedule Tickets
Automatically create periodic tickets by set recurring time and information.
Automatic Close Tickets
Automatically close the ticket after x days of inactivity.
Satisfaction Survey
Collect customer feedback and rating for each ticket.
SupportCandy – Standard Bundle
Get access to the below premium add-ons and save up to 80% of the individual add-ons price.
SupportCandy – Econom Bundle
Get access to the below premium add-ons and save up to 80% of the individual add-ons price.
SupportCandy – Starter Bundle
Get access to the below premium add-ons and save up to 80% of the individual add-ons price.
Canned Reply
Agents can save their reply and can be accessed in just few clicks in the future while replying the tickets.
Knowledgebase Integrations
Integrate one of the best tool Knowledgebase with SupportCandy support plugin for WordPress today and open the best knowledge base and other services.