WooCommerce
Through linking WooCommerce with Support Candy plugin it allows your customers to choose orders and products within the ticket form. Also, allows your agents to view customer orders within the ticket.
Reports
Measure and improve efficiency of your support using our advanced reporting.
SupportCandy – Paid Customization
Schedule Tickets
Automatically create periodic tickets by set recurring time and information.
Automatic Close Tickets
Automatically close the ticket after x days of inactivity.
Satisfaction Survey
Collect customer feedback and rating for each ticket.
SupportCandy – Standard Bundle
Get access to the below premium add-ons and save up to 80% of the individual add-ons price.
SupportCandy – Econom Bundle
Get access to the below premium add-ons and save up to 80% of the individual add-ons price.
SupportCandy – Starter Bundle
Get access to the below premium add-ons and save up to 80% of the individual add-ons price.
Canned Reply
Agents can save their reply and can be accessed in just few clicks in the future while replying the tickets.