Support → Settings → Satisfaction Survey → Rating


Name the label(rating option) as per your workflow. Here you can use text, special characters as well as numbers to customize the survey.

Color & Background Color

Select the color & background color of the label.

Confirmation Text

Whenever a customer submits the rating, a confirmation text will be shown to the customer. The confirmation text can be a thank you message for positive ratings or accepting feedback for negative ratings.

What are your feelings