Here is the list of all shortcodes available for SupportCandy:
This shortcode shows the SupportCandy dashboard. Agent view contains a ticket list, create a new ticket, my profile, and agent profile. Customer view contains the ticket list, create a new ticket, and my profile.
If you want to use the SupportCandy ticket form as a contact form then you can use this shortcode. Users can create a new ticket using this form.
Users can quickly open their tickets using this shortcode. Users need to enter their ticket id and registered email, an OTP will be sent to the email for authentication. After successful authentication, users can view and manage the ticket.
This shortcode is for the user and agent. This shortcode shows the customer profile of the current user.
This shortcode is only for agents. This shortcode shows the count of unresolved tickets of the current user.
This shortcode is only for agents. This shortcode shows the current support agent’s profile
This shortcode shows the satisfaction survey page where users can rate the support.