Here’s a short description of each custom field type in SupportCandy:
- Textfield: Allows users to enter a single line of text (e.g., name, title).
- Dropdown (Single-Select): Displays a list of options where the user can select only one.
- Dropdown (Multi-Select): Displays a list of options where the user can select multiple choices.
- Radio Button: Provides multiple options, but users can select only one.
- Checkbox: Allows users to select multiple options using checkboxes.
- Textarea: Enables users to input multi-line text, ideal for detailed descriptions.
- Date: Lets users pick a date from a calendar interface.
- Datetime: Combines a date picker with a time selector for timestamp input.
- Number: Accepts numeric input; can be set to integer or float.
- Email Address: Validates and accepts email addresses.
- URL: Accepts valid website URLs.
- Time: Allows users to input or select a specific time.
- HTML: Lets you add custom HTML content to the ticket form (e.g., instructions, styling).
- File Attachment (Single): Allows users to upload one file with their ticket.
- File Attachment (Multiple): Permits uploading multiple files to a single ticket.
- Woo Product: List all products from your Woo store.
- Woo Order: List all the Woo order of the current user.
- Woo Subscription: List all the Woo Subscription of the current user.
- EDD Order: List all the EDD Order of the current user.
- EDD Product: List all the product from your EDD store
- LMS User Courses: List all courses purchased by the current user.
- LMS Courses: List all courses listed in your LMS system.