LMS Widget

Support > Settings > Ticket Widgets > LMS

The LMS Widget provides agents with quick access to the ticket creator’s course details directly on the ticket page.

How to Enable the LMS Widget:

1. Go to Support → Settings → Ticket Widgets → LMS.
2. Toggle the widget to “Enable.”
3. Set Allowed Agent Roles to define which roles can view the LMS widget on the ticket page.

Information Displayed in the LMS Widget:

• Customer’s enrolled courses.
• Subscription history.
• Total spending on courses.