Auto Archive Closed Tickets
You can archive closed tickets automatically.
How It Works
Tickets are archived after they are closed
Archiving happens after the set time period
How to Enable
Go to Support → Settings → Miscellaneous.
Find Auto archive closed tickets.
Select days, months, or years.
Save settings.
Set the value to 0 to disable auto archiving.
Permanently Delete Archived Tickets
You can automatically delete archived tickets.
How It Works
Archived tickets are kept for a set time
After that, they are permanently removed
Deleted tickets cannot be restored
How to Enable
Go to Support → Settings → Miscellaneous.
Find Permanently delete archived tickets.
Set the number of days/month/year
Save settings.
Set the value to 0 to disable automatic deletion.
Important Notes
Archived tickets are not deleted by default.
Archived tickets do not affect system performance.
Restoring a ticket brings it back to active tickets.
Deleting archived tickets is permanent.
Using archive improves speed and scalability.