Cloudflare Turnstile

Overview

The reCaptcha setting adds Cloudflare Turnstile protection to SupportCandy forms and screens.
It can be used on the:

  • Ticket form
  • Login screen
  • Registration screen
  • Profile screen

To configure reCaptcha, you need a Site Key and Secret Key for your domain.

Where to Find

Go to Support → Settings → Miscellaneous → reCaptcha.

How It Works

Cloudflare Turnstile verifies users before allowing access to protected SupportCandy forms or screens.
First, create a reCaptcha site in Cloudflare Turnstile. Then copy the generated Site Key and Secret Key into SupportCandy.

Step-by-Step Guide
Create Cloudflare Trunsstile Keys
  1. Visit the Cloudflare Turnstile website.
  2. Log in to the Cloudflare Dashboard.
  3. Go to the Turnstile tab on the left menu.
  4. Click Add Widget.
  5. Type a descriptive Widget Name (e.g., “Contact Form”).
  6. Input your website’s Hostname (e.g., example.com).
  7. Pick a widget mode: Managed (recommended), Non-interactive, or Invisible.
  8. Click Create and copy your unique Site Key and Secret Key.
Configure reCaptcha in SupportCandy
  1. Go to Support → Settings → Miscellaneous → reCaptcha.
  2. Select your Cloudflare Turnstile provider.
  3. Enter the generated Site Key.
  4. Enter the generated Secret Key.
  5. Click on Submit to save the settings.
Options / Settings
Select the captcha provider you want to add.
Site key is the kay provided by the captcha provider.
key is the kay provided by the captcha provider.
Notes / Tips
  • A Site Key and Secret Key are required to configure reCaptcha.
  • Enter the domain without https:// or /.
  • Use the website URL as the Label to easily identify the reCaptcha configuration.
  • Keep the Secret Key secure and do not expose it publicly.
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